Understanding the needs of its customers all around the world
Before a supplier can meet its customers needs and expectations, it must first identify and understand them. Polydec SA has set up a structure which ensures it stays close to its existing and prospective customers.
In 2005, the company opened a subsidiary in Chicago. Directed by David Kouidri, Polydec International Inc. manages and reinforce, the presence of Polydec SA in the North American microengineering market. Its efforts are focused on customer service and market development.
The company is also eager to establish itself in Asia, a continent with promising prospects. In 2009, a liaison officer to Japan, Yuko Sakai, was appointed to facilitate communication within the Japanese market.
Development, product manufacturing and logistics are located in Bienne (Switzerland). In Europe, follow-up and customer support are run by Polydec SA. For North America and Asia, these services are managed by Polydec International Inc. in close collaboration with the head office.
Today, Polydec SA is a manufacturer with worldwide influence, whose goal is to offer excellent products and services that are adapted to each market.